Physician’s drug importation service to Japan
A reliable and trustworthy partner

Modern medical technology is evolving at an ever-increasing pace. New drugs and treatments are appearing one after another around the world, offering a ray of hope to patients. However, in many cases, these newest medicines and treatments are not yet approved in Japan and are difficult to obtain. Under such circumstances, our drug import agency service exists to provide necessary medicines smoothly and safely. We are based in Singapore.

Example

Minoxidil (Minoxidil): 0.26mg

Finasteride (Finasteride): 1.3mg

Dutasteride (Dutasteride): 0.51mg

Sildenafil (Sildenafil)

Tadalafil (Tadalafil): 40mg

Vardenafil (Vardenafil)
and more are available.

Why Choose Hiro Singapore’s
Overseas pharmaceutical import agent service?

Medical supplies

1. Easy access to the latest pharmaceuticals from overseas.

Original designs can be created for each hospital, even from a single box.
Once the design is created, delivery time is as short as 3 days.
Designs are handled by Japanese designers.

Often, drugs that are not approved in Japan or new drugs are already in use overseas. For patients in need of such medicines, our drug import agency service can be of great help. We can order the necessary drugs from overseas based on the doctor’s prescription, allowing patients to receive the most advanced treatment available. For example, we safely import medicines that are not yet available in Japan, such as the latest anti-cancer drugs or treatments for rare diseases.

procedure

2. We take care of complicated procedures on your behalf.

Drs. with Japanese medical licenses are in charge, so they can respond quickly.

Importing medicines requires a great deal of formalities. In Japan, in particular, strict regulations are in place regarding the importation of medicines, making it very difficult for individuals to import medicines. We take care of the entire process on your behalf, including the preparation of the necessary documents and customs procedures, which can be very complicated. This allows patients and their families to receive the medicines they need without hassle and with peace of mind. A medical license is required.

trust

3. Safe and reliable transportation.

Transporting pharmaceuticals requires the utmost care. Special care is required in temperature control and handling methods. We partner with specialized pharmaceutical transportation companies to ensure the highest quality delivery. We also take appropriate measures when refrigerated or frozen transportation is required to prevent deterioration of medicines. We also respond promptly to any problems or delays during transportation to ensure that the medicines are delivered to you.

Experience and Knowledge

4. Extensive experience and expertise

Over the years, we have handled many pharmaceutical imports. Our staff has a wealth of experience and expertise to provide the best possible service to each and every customer. In particular, we constantly update and ensure compliance with the latest information on pharmaceutical laws and import regulations. This allows you to avoid legal problems and import medicines safely and legally.

Support

5. Enhanced customer support

We offer full customer support with your peace of mind as our number one priority. Our dedicated staff members are available to answer any questions or concerns about importation and specific procedures. We also work closely with physicians and pharmacists to provide patients with the best possible treatment. For example, we respond promptly to questions about the use and side effects of medications and help ensure that patients can use their medications with peace of mind.

Price

6. Competitive pricing

Importing medicines can cost a lot, but we keep our costs as low as possible and offer our services at competitive prices. We make it easy for our customers to reduce their financial burden and get the medicines they need. We offer flexible pricing to meet our customers’ needs, including discount plans and special rates, especially when multiple imports are required or long-term treatment is needed.

安心

7. Reliable after-sales care

Importing your medicine is important even after we deliver it to you. If you have any questions about usage or side effects, you can contact us at any time. Our professional staff will provide aftercare and support so that you can use your medications with peace of mind. We also conduct regular follow-ups to receive feedback on the effects and side effects of the medications and take action as needed.

Customer Testimonials

8. Customer Testimonials

We have received many happy comments from customers who have used our services. For example, one patient expressed his gratitude by saying, “You were very helpful in promptly arranging for medication that I could not get in Japan. We have also received many feedbacks that “the staff was extremely helpful and made me feel at ease. This kind of customer feedback is a great encouragement for us and a driving force for us to further improve our services.

Overseas Pharmaceutical Import Service Ordering Process

same day same week

  
  • Contact Us
  • Send quotation(※Free of charge)

We will propose the best plan for your needs at the time of inquiry.
Of course, you may decline after confirming the estimate.

2-4 weeks later

  
  • Ordering
  • Overseas Arrangements
  • Customs clearance
  • Delivery
  • Payment

Information required when placing an order

・Clinic information (delivery address)
・Physician Information

Required Documents

・Copy of medical license
・Power of Attorney (we will prepare this for you)

All you need to do is submit the necessary documents, and we will handle all overseas arrangements and customs clearance procedures on your behalf.

We will deliver the product in approximately 3 weeks after receiving your order.
Please note, however, that due to overseas orders, it may take longer than usual due to the situation in each country, inventory status, customs clearance, etc.

Timing of payment may vary by item and will be explained when you contact us.

Commitment to quality and safety aspects of pharmaceutical products.

HIRO SINGAPORE ensures the quality and safety of our medicines by.
・Periodic drug appraisals are requested from third-party organizations.
・Site visits to overseas suppliers
Reliable quality・To ensure safety, HIRO SINGAPORE has strict criteria for selecting overseas suppliers.
In addition, we regularly have our drugs appraised by a third party.

From 1 box Small lot orders possible

Many people are concerned about the quality and safety of foreign drugs (unapproved drugs).
HIRO SINGAPORE accepts orders in small lots to ensure quality, price, delivery, etc. as part of our effort to eliminate any concerns.

Small lot orders may not be accepted for some products. Please contact us for details.

Future Outlook

We will continue to expand our services to provide the latest medicines to more patients. In particular, we will enhance our services using digital technology and promote collaboration with overseas medical institutions to achieve faster and more efficient importation of medicines. We will also contribute to improving the quality of medical care by widely disseminating the latest drug information through the provision of information and holding seminars for medical professionals.

Summary

Our drug import agency service is a powerful supporter for patients in need of medicines that are difficult to obtain in Japan. We always provide the best service to deliver the latest medicines quickly and safely. If you are considering using our services, please contact us. We will do our best to be your partner in supporting your health.

Foreign Drug Import Agency Service Precautions

Orders can only be placed by doctors and healthcare professionals for therapeutic or research purposes.

We cannot accept shipments on behalf of our customers under the Pharmaceutical Affairs Law, as we handle the procedures for personal importation of pharmaceutical products on their behalf.
Since the customer is treated as the importer, all responsibility for importation belongs to the importer.

We ask that you please check laws and ordinances carefully and use the information at your own risk.
In addition, we are unable to answer questions regarding the efficacy, effectiveness, or treatment of pharmaceutical products.
Thank you for your understanding in advance.

Please check the “Medicines, etc. that Require Caution in Personal Importation” on the Ministry of Health, Labour and Welfare website before importing, and please continue to check it after importing as needed.

Japan Branch Office (Japanese staff will be available)
HUMEDIT Corporation
Tel : 03-6811-7372